Privacy Policy

Privacy Policy

Last updated: October 2025

At Confessions Boutique, we believe secrets are worth sharing - but some things, like your privacy, are safe with us. We value your privacy as much as your pleasure and will never share your personal information without your permission, except when we’re required to by law or need to in order to provide our services.

We’re an Australian luxury adult boutique dedicated to creating a confident, discreet, and pleasurable shopping experience - both online and in-store. This Privacy Policy explains how we collect, use, and protect your personal information whenever you visit our website, make a purchase, or connect with us.

We handle your information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and take reasonable steps to keep your data safe, secure, and confidential.

By browsing or shopping with us, you agree to this Privacy Policy - so we’ll keep it short, transparent, and free of fine-print headaches.

1. What We Collect

We collect the essentials needed to fulfil your order and enhance your experience, like your name, contact details, payment information, and delivery address.

We may also gather non-personal details automatically (such as device type, browser, and site activity) to help us improve your experience and personalise what you see.

When we say “personal information,” we mean any details that can identify you personally. Information that doesn’t reveal who you are - like general website activity or browsing trends - isn’t treated as personal information.

2. How We Use Your Information

We only use your information to:

  • Process orders and payments

  • Communicate with you and provide customer support

  • Improve our products, website, and your overall experience

  • Send updates, offers, and cheeky little surprises (if you’ve opted in)

  • Comply with legal and safety obligations

And just to be crystal clear - we don’t sell your personal data. Ever.

3. Who We Share It With

To make everything run seamlessly, we securely share limited information with:

  • Shopify, our e-commerce partner, which powers our store and payment systems

  • Trusted service providers who help with delivery, marketing, and analytics (only where relevant)

These partners handle your data responsibly and only use it to support your Confessions experience.

To learn more about how Shopify handles your information, see the Shopify Privacy Policy.

4. Submitting a Confession

We love hearing your stories - because at Confessions, some secrets really are worth sharing. By submitting a confession, you’re giving us permission to use your story in our marketing content, which may appear on our website, social media, or in-store displays.

All confessions are automatically treated as anonymous unless you’ve given us clear permission to use your name or identifying details. We’ll always make our best efforts to protect your privacy and ensure your identity isn’t revealed.

We may collect your email address when you submit a confession so we can:

  • Let you know if your story is featured

  • Confirm consent if needed

  • Offer you the option to join our newsletter for updates, offers, and events

Your confession is about connection, not exposure - so while we may share your story, we’ll never link it publicly to your personal information unless you’ve told us we can.

5. Children’s Information

Our products and services are for adults aged 18 and over. We don’t knowingly collect or share information about anyone under 18.

Our website includes an age declaration pop-up, but we can’t completely prevent minors from browsing or purchasing online. If you’re a parent or guardian and believe a minor has shared their information with us, please contact us, and we’ll remove it promptly.

6. Your Rights

Depending on where you live, you may have the right to access, correct, or delete your personal information.

If you’d like to make a request or opt out of marketing, simply contact us. We’ll handle your request with care and discretion - just like everything else we do.

7. Cookies & Tracking

We use cookies to make your browsing smooth, remember what’s in your cart, and show you the products you actually care about. You can manage cookie settings through your browser anytime, though disabling them might make your experience a little less silky.

8. Keeping Your Data Safe

Your privacy is our priority. We use secure systems to store and process your information, but since no system is 100% impenetrable, we encourage you to keep your account details private (and out of anyone else’s curious hands).

9. Updates

We may occasionally update this Privacy Policy to reflect new features, laws, or improvements in how we protect your data. When that happens, we’ll update the date above - no secrets here.

10. Contact Us

Got questions, concerns, or confessions to share?

We’d love to hear from you - just contact us.

Shop 1/222 Pacific Highway, Charlestown, NSW 2290, Australia

We’re here to educate, inspire, and ignite

Step inside and discover your sensual self

Designed with women and couples in mind, our boutique is an intimate, elegant space where you’re invited to explore desire without hesitation, judgment, or shame.